Professional Work Experience
Instructional Designer
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A Reddix & Associates Inc (ARDX), Norfolk, VA
September 2015 - Present
Create Healthcare Insurance Compliance E-learning training for the Centers for Medicare and Medicaid services (CMS) Agents and Brokers (issuers of insurance).
Project Manager/Team Lead for ARDX Remote Work Optimization group.
Develop and review scripts, storyboards, and modules to ensure sound design, usability, functionality, interactivity and compliance with government requirements/regulations.
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Create Graphic Design banners for CMS E-flyers, E-Blast and Daily Announcemnets.
Create 508 compliant CBTs for user accessibility.
Evaluate complex requirements and provide instructional design recommendations and various levels of interactivity.
Manage, Create and Triage Support Inbox Issues and Risk, E-flyers, E-blast and Daily Announcements for over 100,000+ users.
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Perform Transcriptionist responsibilities for multiple Training modules. Develop video content with self taught skills for CMS in Adobe Premiere Pro.
Self-developed skills in Project Management for upward mobility in an evolving company climate at Penn State Great Valley.
Ability to strategically manage multiple projects and remain flexible with rapidly changing deadlines for numerous deliverables with minimal to no supervision.
Contract Instructional Designer
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Strayer University, Herndon, VA
December 2014 - September 2015
Proactively identified under-performing courses and determined the best instructional strategy to provide a solution.
Ensured course guides include interesting and innovative activities and assignments. Responsible for the design and timely delivery of Faculty and Student Course Guides and course shell in the LMS.
Partnered with Strayer University Academic Schools to design, develop and implement course content all created using Articulate Storyline.
Resolved any problems, risks and issues with instructional design skills and capabilities for company success.
Lead Instructional Technology Graduate Assistant
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Bloomsburg University, Bloomsburg, PA
January 2014 - January 2015
Developed instructional technology solutions for government agencies, educational institutions, and corporations.
Collaborated on various projects with clients, faculty members and other Graduate Assistants to design and develop training solutions.
Authored training using Instructional design models and authoring tools.
Education
Certificate in Project Management
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08/2019 - 05/2020
~Malvern, PA
Professional Skills
